FAQ

  • How do we get to the Abacos Islands?

    You will fly into the Marsh Harbor Airport, and our base is about 15-20 minutes away from the airport. Delta Airlines offers direct service from Atlanta to Marsh Harbor, but only on certain days. Many guests find it more economical to break the air fare in Florida. Flight information can be found here, the link to our transportation page: Click Here

  • Can I charter for less than 7 nights?

    Aside from our day trips we have a 4 night minimum for our charters. Please email us with your travel dates and boat preference (if any) and we will gladly provide a quote for you. Please note for 6 night charters, our pro-rating formula price works out to be higher for a 6 night charter than a 7 night charter, so the 7 night charter rates will apply as it will actually be less expensive.

  • Do you charge extra for holiday or peak time periods?

    Unlike other charter companies, we do not increase our prices during high season, we offer the same competitive rates year round.

  • What about hurricane season?

    We are closed during hurricane season August – October as are most of the bars, restaurants & other establishments in the area as this is considered off-season.

  • How soon can I get aboard the boat?

    On your arrival day similar to a hotel the check-in is at 3pm; you will board and we will get you settled in and familiar with the boat which remains in the marina for the first night. You can relax and enjoy the facilities at our base, the Great Abaco Beach Resort.

  • How does the “Captain by Day, Bareboat by Night” work?

    The captain will join you the morning after your arrival day for your sailing adventure and will be with you the remaining days of your charter. He will be picked up at the end of each day wherever you are so you will have the boat to yourselves each evening, and he will return at whatever time you wish the following morning. At the end of the last sailing day he will return your boat back to our base, where you spend your last night at the marina. Check-out procedures begin at 9am on your departure day for a 10am departure from the boat. For more info Click Here

  • Can I learn to sail on my charter or do I have to take an ASA course?

    Our captains are always thrilled to share their passion for sailing with our guests! They will be delighted to show you how to take the helm and are always willing to teach as many aspects of sailing as you wish. You may learn as little or as much as you like all on an informal basis without ASA certifications and at no additional cost to you.

  • I want to take ASA courses – how is that handled?

    We offer private boat charters with ASA instruction and certification added to your private charter – the boat you charter is your classroom where you learn and obtain ASA certifications during your charter vacation. ASA 101, 103 & 104 can be completed in a 7 night charter with 6 days of instruction which will enable you to bareboat future sailing charters. ASA 114 will certify you to bareboat aboard a catamaran. If you wish to add ASA 114 we really recommend extending your charter an additional day as there is much study and materials to cover. Please note ASA prices will include all study materials and certifications. Here is the link for the various ASA courses and their cost (plus 4% tax): Click Here

  • If I take ASA classes, will the other people with me be bored during the charter?

    Our captains are experts at incorporating lessons for students in addition to ensuring both students and non-students alike have a wonderful time during your charter. Their goal is to make sure everyone has a fantastic and memorable vacation!

  • I want to bareboat a charter – do I have to be ASA certified?

    We don’t require ASA certification to bareboat a charter, however we do need to ensure you have enough sailing experience to be able to comfortably operate the boat you wish to charter. For every bareboat charter we require you to submit an application from the following link on our website: Click Here If you wish to bareboat a catamaran please be sure to list your twin engine experience as we want to ensure that you are completely comfortable operating a large twin engine catamaran in and out of a dock and tight mooring field, etc.

  • What if I haven’t sailed in awhile and I’m not entirely sure of my skills?

    We provide the option to have a captain on board during your first day to ensure you are completely comfortable with operating the boat for your charter at an additional cost of 250.00 plus 4% tax. Please note adding a captain for your first day will not impede your charter in any way – you will sail off to your first destination as usual and we will have a chase boat pick him up at the end of the day wherever you may be.

  • How do we pay for the charter?

    We require a 25% deposit to reserve your charter and the balance will be due 90 days prior to your arrival. Payments are processed through Paypal and we send an online invoice for payment to your email address – it is not necessary for you to be a Paypal member. You may use any credit card you wish with the exception of American Express.

  • What is the insurance deductible and optional buy-down all about?

    Aside from our day trips, the mandatory $5000 damage deposit (traveler’s checks or certified bank check payable to Cruise Abaco LLC) will be collected at the dock prior to sailing and will be returned before your departure provided there is no damage. This cannot be processed on a credit card. If you wish to lower your liability and buy the insurance deductible down from $5000 to $2000 add $364 ($350 plus 4% tax) to your total. Many guests bring a cashier’s check for the full $5000 and it is returned to them to re-deposit into their bank account when they return home, but many would rather pay the buy-down and bring $2000 in traveler’s checks or cash to cover the deductible and when it is returned they have it to spend as they like – it makes absolutely no difference to us. Many guests prefer to pay cash instead of a cashier’s check, and this option is only available for the buy down amount as we do not want the $5000 in cash, only a cashier’s check.

  • Why do I have to pay the insurance deductible if I’m on a captained charter?

    You will have the boat to yourselves each night as well as use of the dinghy when the captain is not aboard, the damage deposit will cover this time period.

  • What other additional costs can I expect?

    You will receive the boat with full fuel, water and dinghy gas and must return with same. In a week you will maybe spend $100 on fuel & water, and groceries are whatever you purchase. Dockage and moorings are extras; we have a couple of free moorings at Hopetown and Lubbers Cay, others run $20-25 per night and of course anchoring is free. If you are on a captained charter, at the end of your charter if you feel your captain provided exceptional service during your trip it is customary to tip your captain. The amount is entirely a personal preference however as a guideline, at least 20% of the captain’s fee (outlined in your invoice) is recommended. As credit cards can’t be processed for this, cash is very much appreciated.

  • What about provisions for the week?

    The rate does not include food or provisions. We of course have a full galleys on the boats equipped with pots & pans and typically guests provision for the week on the way to the charter. We do however, have a local company that can handle this for you at an additional cost, please contact us for the details.

  • What if I want to get my own provisions?

    Upon arrival, please take the next taxi at the airport and stop and provision for your trip prior to meeting with us. All of the stores you need are on the way to where we will meet you. Maxwell’s is the grocery store and Bristol Cellars or A & K for liquor – your taxi will wait for you while you shop.

  • Aside from food, what else should we get when we provision?

    We provide linens, towels, joy soap, a fresh sponge, garbage bags and two rolls of toilet paper per head. You will probably want to purchase paper towels, bar soap, aluminum foil, saran wrap etc. when you provision, and you will want to bring your own beach towels. There are typically minimum spices aboard (salt & pepper) that previous guests have purchased and we just leave them for the use of future guests, but if you want anything specific you can purchase that when you provision. We have a fully outfitted galley and a galley size refrigerator & freezer which should give you ample storage for your provisions.

  • Are there places to go out for lunch or dinner anywhere?

    There are several fantastic restaurants and bars at each settlement which you can visit – we can even recommend what menu items are the best at each spot!

  • What about sleep-aboard rates?

    We do not offer sleep aboard rates as this takes the boat and/or captain out of our fleet for the day and allows you an additional entire full day of sailing. We simply pro-rate the charter and add an additional night.

  • Should I plan my itinerary or reserve any moorings early?

    We find that plans are best made working with local weather, tides and conditions as well as what may be happening locally for entertainment, so we recommend waiting until your arrival to create your itinerary. Moorings are on a first-come-first-served basis and cannot be reserved in advance, however not finding one is rare as we are seldom crowded here in our island paradise. There are plenty of places to explore and lots of secluded anchorages which we can recommend. For bareboat charters, during check-in we will have a complete local knowledge chart briefing and we can do a trip plan for the week upon your arrival. We have charts and guide books aboard and VHF to contact us so we can help update the plan as the weather unfolds.

  • Where are we allowed to sail?

    Our limits of navigation are Whale Cay to the North and Little Harbour to the South in the Sea of Abaco. We do allow an area extension at an additional $250 (plus 4% tax), which will allow you to go as far as Spanish Cay to the north. If you purchase the area extension, should you have trouble outside our normal cruising area you will be responsible for returning the boat to our cruising area at your expense. Full details may be found on our bareboat contract. The area extension must be arranged at least two weeks prior to your arrival – all of our boats are tracked and we are very firm about this policy.

  • What if I want to go to Green Turtle Cay on a Captained charter?

    Green Turtle is an option, however logistically the only way this may be incorporated with your charter is if the captain stays aboard the boat in one of your cabins as it is too far from our base to pick him up at the end of the day or return him the following morning. This is of course with weather permitting, and you would be responsible for his meals while he is aboard. You would also need to purchase our area extension described in our contract of $250 plus 4% tax.

  • What happens if I have to cancel our charter?

    We are unable to hold reservations until your charter is under deposit. Once your charter is under deposit we take both the boat (and captain if applicable) out of our inventory for the dates of your charter, subsequently denying availability of either to any other guests interested in that time period. As is outlined in our Charter contract, once your charter is under deposit, should you need to cancel your charter you would receive a full refund less $350 (plus 4% tax) cancellation penalty if we are able to re-sell your charter week. If we are unable to re-sell your charter week all monies paid would be forfeited.

  • Do you offer cancellation insurance?

    We strongly recommend purchasing cancellation/trip insurance in case of any unforeseen circumstances that may occur. Although the insurance company you select is entirely your choice, we are happy to recommend Allianz Global Insurance as they are a well accredited company and have covered many of our guests in the past. Here is the link to obtain a quote, please enter our ACCAM number F204228 for discounted rates: Click Here

  • What if there is a hurricane?

    In the unlikely event of a hurricane watch or warning posted in our area within a week of your scheduled arrival we will reschedule your charter or issue you a refund, your option.

  • Is there internet available on the boat or do I have to pay extra for that?

    Internet here is sporadic – there are many free wifi hot spots (one here at the base resort) that may suit your needs – whether free or a paid service, internet is spotty…so we don’t know that we would recommend paying for it – just take advantage of the free service throughout the Cays.

  • What if I want to scuba dive?

    We don’t really offer dive trips and do not allow tanks onboard as they can cause damage, however we have a couple of great dive shops in the area, one located at our base the Great Abaco Beach Resort. We offer lots of snorkeling opportunities at various places during your week, however if you wish to dive, the dive shop will conveniently come out to your boat (wherever you are) providing all your gear, take you on a dive and return you back to the boat. Please contact us for the details.

  • What if I want to go fishing?

    We have great fishing here in the Abacos! We offer fishing rods for rent and you will have a choice with our fishing gear; either a trolling rod that is suitable for catching grouper or snapper from the stern of the boat, or a spinning rod for casting while boat is at anchor. The gear will include one starter lure that is very popular locally.

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